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Refund & Cancellation Policy

Last Updated: August 10, 2026

At Ishara Analytics, we are committed to providing serious traders with institutional-grade quant tools, backtested strategies, and low-latency execution signals. This Refund and Cancellation Policy outlines your rights and obligations regarding subscriptions, cancellations, and refund eligibility.

By subscribing to our services, you agree to the terms outlined below.

1. Cancellation Policy (End-of-Billing Cycle)

You have complete control over your subscription and may cancel at any time—no long-term commitments or cancellation fees.

  • How to Cancel: You can cancel your automatic renewal at any time through your account dashboard or by opening a ticket with our support team on Discord or via email.
  • Access Upon Cancellation: When you cancel, no further recurring charges will be made. You will retain full access to all indicators, real-time alerts, dynamic levels, and the private Discord community through the end of your current paid billing period.
  • No Prorated Mid-Cycle Refunds: Outside of our initial 7-day refund window (detailed below), we do not offer prorated or partial refunds for unused days within an active monthly or annual billing cycle.

2. 7-Day Risk-Free Guarantee (First-Time Subscribers Only)

We want you to test our indicators and execution setup with complete confidence.

  • 7-Day Eligibility Window: First-time subscribers are eligible for a 100% full refund within 7 calendar days of their initial service charge.
  • First-Time Only: To protect our intellectual property and community integrity, the 7-day refund policy applies strictly to first-time purchasers. Returning subscribers or accounts that have previously claimed a refund do not qualify.
  • Account Good Standing: Your account must be in good standing to receive a refund. Accounts flagged for scraping signals, sharing script access, abusive behavior, or violations of our Terms of Service forfeit refund eligibility.

3. Annual Subscription Plans

  • Annual billing plans are subject to the same 7-day refund window from the initial date of purchase.
  • Requests submitted after the 7-day window will cancel the upcoming annual renewal; access will remain active for the duration of the paid 12-month period.

4. How to Request a Refund

If you are a first-time subscriber within your initial 7-day window and wish to request a refund:

  • Email support@ishara-analytics.app or open a private support ticket in our Discord server.
  • Provide your account email address and your order/transaction ID.
  • Optional: Let us know how we can improve—your feedback directly shapes our strategy development.

5. Processing & Payout Timelines

  • Review: Requests are reviewed and verified within 1 to 2 business days.
  • Payout: Approved refunds are credited back to your original method of payment (via Stripe/Credit Card). Please allow 3 to 5 business days for the credit to appear on your bank or card statement.

6. Contact Us

For billing inquiries, webhook assistance, or account updates:

Disclaimer: Trading futures and Micro E-mini Nasdaq contracts involves substantial risk of loss. Past performance and backtested results are not indicative of future results.